Frequently Asked Questions
Simply contact our team and share your vision. We will quickly create a plan to turn your dreams into lasting memories.
Is it possible to change my date?
Absolutely. If you give us at least 45 days’ notice, you can change your date up to two times. There are no extra charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Innovative Solutions for Growth
Tailored Digital Solutions for Your Business
Discover how our custom websites, online stores, and AI systems can boost your business. They improve efficiency and help drive growth in today’s digital world.
Innovative Solutions for Growth
Tailored Digital Solutions for Your Business
Discover how our custom websites, e-commerce platforms, and AI systems can boost your business. They improve efficiency and drive growth in today’s digital world.
Velo
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